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Customer Service

  • Our Story
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Blog
Five Keys to Managing Consumer Expectations
Blog
The Importance of Following Through
Blog
Webinar Video: Customer Journey
Podcast
Focusing on the Customer Experience
Podcast
Socrates and Customer Service: Coaching Critical Thinking Skills
Podcast
Using data for customer service
Podcast
Hot Topics at the NTCA PR and Marketing Conference
Blog
Do You Communicate With Your Communicator?
Podcast
What Can Disney Teach
Blog
Creating Customer Service Magic With John Formica
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  • Your Story
  • Services
    • Tell Your Story
    • Market Your Services
    • Train Your People
    • Websites
    • Digital Marketing
    • Regional Telco Magazine
    • State Association Magazine Pages
    • Training
    • Full List of Services
  • Content
    • StoryConnect: The Podcast
    • StoryConnect: The Conference
    • StoryConnect: The Blog
    • Rural Broadband Today Podcast
    • Webinars
  • Resource Center
  • Our Story
    • About Us
    • Our Team
    • What We Believe
    • Careers
  • (888) 655-7240
    Newsletter Sign-Up