Is your customer’s journey to your products and services a smooth ride or full of bumps and roadblocks? Our report card will help you find out! After taking our quiz, watch your email to discover your grade and learn some easy tips on how to map your customer’s journey.

 

Meet Jill

Jill just moved to your community. She’s a single parent with just a few days to set up her home and get back to work. Jill works remotely for a large insurance company, so broadband service is a must and urgent since she only has a couple days of vacation. Her list of things to get done is long, and the movers are coming the next morning. Jill’s smart phone is her only link to finding everything she needs to get her home and office ready.