November 11, 2020
By Andy Johns
Pandemic turns more boomers into streamers — what does that mean for rural ISPs?

Millennials and Gen Xers aren’t the only ones streaming episodes of “Cobra Kai,” “Tiger King” and “The Mandalorian.”  After a...

November 10, 2020
By Carrie Huckeby
The Importance of Following Through

How important is follow-through? It’s pretty darn important if you’re the customer. As a matter of fact, in his book...

November 8, 2020
By Andy Johns
Webinar Video: What Story Is Your Brand Telling?

What Story is Your Brand Telling? Andy Johns KTA-TNBA Virtual Fall Conference on 10/14/2020...

October 27, 2020
By Stephen V. Smith
Employees and the Inc. 5000 List

My first public job as a teenager was at Kentucky Fried Chicken. (We called it by its proper, full name...

October 13, 2020
By Stephen V. Smith
New Beginnings and the Inc. 5000 List

This morning I’m enjoying a cup of coffee from a mug emblazoned with the WordSouth logo on two sides. It’s...

October 5, 2020
By Stephen V. Smith
As a rural broadband provider or electric cooperative, do you need a podcast?

Should you produce a company podcast? If you are a rural broadband or electric provider, the answer is, “yes, the...

September 29, 2020
By Stephen V. Smith
Gratitude and the Inc. 5000 List

Being an entrepreneur is not a journey you take alone. When you set out to build something of value, something...

September 15, 2020
By Stephen V. Smith
Family and the Inc. 5000 List

Starting a small business is more than a business decision. It affects your family as much as it does your...

September 10, 2020
By Andy Johns
Webinar Video: Customer Journey

Video from our Sept. 10 Customer Journey webinar.  ...

September 1, 2020
By Stephen V. Smith
Reflections on Making the Inc. 5000 List

“I believe we have a shot,” I told myself. “Let’s do this.” It was mid-spring, and as I put the...